Order Information

How To Order

The best way to order from our gallery is to email Jared, at Saga.Minerals@gmail.com.  When ordering, please include the item number in parentheses, the species, locality, and the price.  Also, please include your full name, shipping address, and telephone number.  We also welcome telephone orders calling 217-637-3215.  However, it is safest to email your order so there are no discrepancies in specimen number or shipping address. 

Forms of Payment:

We accept Visa, Mastercard, Discover, and Paypal.  All orders must be paid in full before shipment. 

Guarantee:

We strive to describe and photograph the specimen in the utmost detail.  If there is any damage to the specimen we will do our best to describe it in full detail.  Please examine the photos carefully before you decide to make a purchase.  If you are not satisfied with your purchase or the specimen was damaged in transit, you may return it within 72 hours of receipt of your package.  Please notify us by email before returning a specimen.  If the specimen is damaged in transit please provide photographs of damage before sending. 

-Specimens must be returned with all labels

-Specimen should be returned in original condition

-Specimens should be packed with equivalent packing that you received it in

-Domestic returns must be received by Saga Minerals, Inc. within 10 days of initial receipt.

-Non-U.S. returns must be received by Saga Minerals, Inc. within 25 days of initial receipt.

You will be credited a full amount to whichever account you used for initial payment.

Postage/Shipping

We take pride in our specimens and they will be packaged for shipping in the most secure methods. 

For Domestic Orders:

We ship using United States Postal Service.  For orders less than $2500 we’ll use Priority Mail.  For orders over $2500, we’ll use Registered Mail, fully insured.  Shipping ranges from $5-20 depending on weight and size. 

For International Orders:

If the value of the specimen is less than $200 we use USPS First Class with a transit time 1-4 weeks with no tracking number. 

If the value of the specimen is over $200 we use USPS Priority Mail with a transit time of 7-10 days with a tracking number.

Orders over $2500, we use FedEx with a transit time of 2-3 days with a tracking number.

All international delivery cost ranges from $10-50.

 

If you have any questions don’t hesitate to contact us:

Saga.Minerals@gmail.com

1-217-637-3215


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